This privacy policy explains how Floral Haven handles personal data when you use missionprintmountain.live, send a request, or place a local flower order. It is written to help you understand what we collect, why we use it, and how you can exercise your privacy choices and rights.
You may have rights to know what data we hold about you, request correction of inaccurate details, ask for deletion in appropriate cases, object to certain processing, or request limits on use. Some requests may be declined or partially fulfilled where the law requires us to keep the data or where the request would affect our ability to complete an order or respond to a lawful obligation.
To exercise a privacy right, send a clear request through one of the contact channels listed in this policy and include enough information for us to identify the relevant record. We may ask for additional details to verify the request before responding. If a request is not fully granted, we will explain the reason where required by law.
Contact and order-related information is retained for the period needed to respond to your request, complete the service, manage follow-up, and meet recordkeeping or legal requirements. Technical data is kept for a limited time for security and operational purposes, then deleted or anonymized when it is no longer needed.
If we make material changes, we will update this page and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
Privacy data overview
Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site working and secure.
We receive data when you contact us through the form, by email, by phone, or in person, and when you submit details needed for a bouquet request, budget and color confirmation, availability check, payment, pickup, or local delivery. Some technical data is generated automatically when you visit the website.
Essential cookies support core website functions such as page delivery and form handling. Preference cookies help remember your privacy choices. We do not confirm the use of analytics or marketing cookies on this site.
We use cookies or similar tools only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and you may also clear stored preferences from your device. Disabling essential cookies may affect basic site functions.
We use personal data to answer contact requests, confirm bouquet preferences, manage availability and order handling, arrange payment and fulfillment, provide studio pickup or local delivery, maintain website security, and support technical delivery of the site and forms. We also use limited data to keep records needed for administration and legal compliance.
We may share data with service providers that help us operate the website, process messages, support technical delivery, or manage local acknowledgement of form submissions. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may share personal data when required to comply with law, respond to a valid legal process, protect our rights or the rights of others, or support security and fraud prevention. Any disclosure is limited to what is reasonably necessary for the stated purpose.
Where GDPR applies, we process personal data on a lawful basis appropriate to the context, such as responding to your request, performing a service you ask for, meeting legal obligations, or relying on legitimate interests for security and site administration where permitted.
Where applicable, you may ask to access, correct, delete, restrict, or object to certain processing, and you may request portability in some situations. You may also withdraw consent where processing is based on consent. We may need to verify your identity and may retain limited information where required by law or for legitimate recordkeeping.
